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I received a product, and I would like to return it. How do I initiate a return?

Pristine Marketplace must be notified within (60) days of the receipt of the package of any unwanted, damaged, missing, or misrepresented items. Once processed, your refund can take up to 2-5 business days to reflect on your account statement. You will receive a confirmation email once this is completed.

How do I contact the Pristine Marketplace?

If you have any questions or comments for us, please contact us at with all of your details and we will get back to you within 48 business hours. Thank you!

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